Community Care Partners

Community Care Partners is a physician owned and managed group of urgent care and primary care clinics serving patients across the United States under the brands Nova Health, SouthStar, Coastal and BestMed Urgent Care.

Our promise is simple:

We deliver care that is personal.

This starts with our team.

We create a great environment where team members can realize their full potential and flourish.

If you are looking to sell your practice, please don’t hesitate to contact us to learn more about joining the Community Care Partners team.

With founding roots in Oregon and Louisiana, Community Care Partners pursues partnerships with like-minded medical professionals to build a platform of high-quality medical care clinics across the United States. If you are looking to sell your practice, please don’t hesitate to contact us to learn more about joining the Community Care Partners team.

About Community Care Partners

Nova Health began in 2008 with a single clinic with nine employees in Eugene, Oregon. SouthStar Urgent Care was founded in 2011 in Lafayette, Louisiana. Today, under the Community Care Partners umbrella, the brands operate over sixty clinics across six states — Oregon, Washington, Montana, Wyoming, Colorado, Louisiana and Texas.

With its remarkable growth, Community Care Partners has over 1000 team members including over 120 providers to date. Recognizing that culture is a key component of delivering high quality care, we focus first on our team. We create a great environment where team members can realize their full potential and flourish. This enables us to live up to on our promise of delivering care that is persona

Why choose Community Care Partners?

Operational support through robust field organizational structure

CCP’s field structure of regional directors, area managers, and practice supervisors enables effective daily management and support of the large and growing clinic-base.

Dedicated In-house RCM Team

CCP’s in-house billing has provided better relationships with patients, immediate access, and reduced administrative burden within the clinic.

Real Time Financial and KPI Reporting

CCP’s finance function manages cash, accounts payable, billings/collections, and vendors. Finance’s real-time KPI reporting via Power BI offers provider and clinic level detail allowing for swift decision-making.

Strong benefits and KPI reporting

CCP offers team members with a robust compensation and benefits package. The HR team leads team member support and satisfaction through its centralized HR system, provider recruitment, training and strong cultural focus.

Focused quality program

Our Medical Operations team offers provider support and ensures accountability in leading quality and high patient satisfaction.

Rich payer contracting expertise

CCP’s dedicated Payor Contracting team has deep industry expertise, including experience working within the payor side, continuously evaluates and re-negotiates rate increases.

Sophisticated, data-driven marketing strategy and execution

Through our multi-channel, data-driven approach, our marketing team effectively reaches team members, patients, and prospective providers. We actively solicit, measure, and follow-up with all patient reviews and work with our clinical team in constantly improving our service.

Mature, agile, scalable cloud infrastructure

CCP’s offensive IT strategy is a key differentiator against competitors. The Company has made significant investments into building its IT infrastructure and support team.

Experienced Internal Growth Team

Dedicated internal growth team with over 20 years of combined healthcare M&A and strategy experience.

"We haven’t looked back after joining Community Care Partners. We had a fair amount angst around the physical transition of clinic systems and team member integration, the CCP team is seasoned and aware of the challenges leading up to a transaction and integration afterward. We had full access to the highest levels of the organization and worked through the process. CCP also lives up to their cultural promise by focusing on the environment they create for the team members to flourish and brought a high level of functional expertise to Coastal. Our team members are very happy to be part of CCP.”

Jay PocheCoastal Urgent Care

"I was very impressed with the high level of care patients receive at Southstar Urgent Care and other CCP urgent care brands. We share the same mission to provide our communities with the best urgent care experience possible.”

Dr. Jeffrey ThompsonBestMed Co-owner / Medical Director

"We are thrilled to be a part of the Nova Family. Nova Health has allowed us to provide more stability, increased wages, improved benefits, and more support for our team. We appreciate their servant leadership culture and each person we have had the privilege to interact with. Most importantly, their mission of providing quality and compassionate care is very much aligned with our mission. Continuing this journey of providing amazing care to our communities with the Nova Health team has been a fantastic experience.”

Amy Surdam, FNP-CCo-founder Stitches Acute Care

"At first I wasn’t sure I wanted to sell my practice that my wife and I had spent decades building in our community. However, choosing to partner with Community Care Partners was a sound decision. We share the same commitment to our patients to provide quality care and to our team members to provide an environment where the can grow and flourish. I am impressed with their medical expertise as well as their business leadership and I’ve enjoyed staying on as part of the Nova Health team as Medical Director.”

Dr. Eric WattenburgCo-founder Your Care

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